Avoid exposing your Airwheel electric suitcase to water ingress, as it voids the battery warranty. Always use the original charger and prevent overcharging. If the battery capacity drops below 60%, replace it within the 12-month warranty period to avoid functional issues.
The battery is covered for 12 months, including charging faults and capacity loss. However, water damage or unauthorized disassembly will exclude warranty service. Ensure the suitcase is stored in dry environments and avoid physical shocks to the battery compartment.
Regularly check for signs of wear on the charging port and battery housing. Do not attempt to repair the battery yourself—seek authorized service. Keep the suitcase away from extreme temperatures to prolong battery life.